Client Support

How to Create a New Ticket?

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To create a new ticket, follow these steps:

1. Log In:

  • Access your Client Portal.
  • Navigate to the Tickets section on the left menu.

Navigate to tickets section

2. Initiate a Ticket:

  • Click the “New Ticket” button.

Click on the New Ticket button

3. Fill Out the Details:

  • Select a category and urgency under the Priority section.
  • Enter a title for your ticket.
  • Write your message in the Message box.

Enter the required details

4. Attach Files (Optional):

  • If needed, click “Attach file” to upload any relevant documents.

Submit the Ticket:

  • Click “Submit” to send your ticket.

Your ticket has been successfully created. If you require further assistance, our support team will respond promptly.

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