How to Create a New Ticket?

To create a new ticket, follow these steps:

1. Log In:

• Access your Client Portal.
• Navigate to the Tickets section on the left menu.

2. Initiate a Ticket:

• Click the “New Ticket” button.

3. Fill Out the Details:

• Select a category and urgency under the Priority section.
• Enter a title for your ticket.
• Write your message in the Message box.

4. Attach Files (Optional):

• If needed, click “Attach file” to upload any relevant documents.

Submit the Ticket:

• Click “Submit” to send your ticket.

Your ticket has been successfully created. If you require further assistance, our support team will respond promptly.