FAQ

FAQ

Frequently Asked Questions

You can open your CapitalCore account by clicking on “Open an account” from “For Traders” Tab located  on top of the website’s home page, or simply by visiting this page here: Open an account with CapitalCore

Once you create your CapitalCore accout, You will have the option to create different trading accounts with different types from your Client Panel. Then you can access the trading platform for each of your trading accounts by choosing one through your Client Panel

There is no need for you to install any additional software, application or any other add-ons on your Mobile device. The Responsive and uniquely designed CapitalCore Platform will be automatically switch to Mobile Trading version once you access the platform from your mobile device using any browser, whether It’s an Android Device, IOS, Windows Phone or any other Mobile Platforms.

You will be able to deposit funds into your trading account through various available methods which are shown on Deposit Methods/Conditions, once you create your CapitalCore account and have access to your Client Panel. You need to choose the Trading account you are willing to deposit funds to and follow its related procedure based on the method you choose. 

You can create demo accounts from your client cabinet if you are already registered and have an account with CapitalCore. But also, you can explore and check out our Trading platform features and environment even if you don’t have any accounts, through this link: Check out Our Trading Platform 

You can request a password reset by clicking on “Forgot Password” at your panel login page: Client Panel Login Page 

You can request withdrawal for the funds on each of your trading accounts from your client panel. after you request the withdrawal It will be processed and done after being checked by accounting team according to the broker’s payment, funding, refund and AML Policies. 

Please note that the Withdrawal process may take any time from 24 hours up to a week depends on the requested method. 

In order to verify your account and use all the services that the broker provides, you need to provide the broker with your identification (ID card or Passport) and Address Proof documents. 

No, CapitalCore does not charge any form of commissions for opening, holding or closing a market order.

No, You can trade Forex, Metals, Commodities and Binary Options using a single account and there’s no need for you to open multiple accounts for your multiple trading choices. 

It depends on your trading account’s type, But the Maximum Leverage you can ever get on your Forex trading account is 1000:1